Just about every customer service industry will see its fair share of new and emerging trends, which can alter a company’s product line up for a short time or revolutionize the way they do business in years to come. As we emerge from the pandemic, these are the trends restaurants should be paying attention to in 2021.
It’s often said the thing writers are most afraid of is the blank page, and the little cursor blinking at them expectantly as they wait for the word. When it comes to the blank page in the world of business, however, there is a strict guiding principle as certain actions will have certain outcomes - and nowhere else does this apply more than the floorplan of a restaurant.
Ranking among the most favorable reviews and the volume of traffic your online website generates, the most valuable assets of any restaurant will always be the number of familiar faces you can trust to keep coming back. Here's why you need to secure more repeat customers.
Millennials represent one of the most influential consumer bases in the country, with over $200 bn of their combined income pumped into the economy. They are also extremely keen on dining out and trying new things, too, so it certainly pays to make use of new and inventive ways to attract millennials to your restaurant.
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